Retrieve an Existing Booking

There are a number of ways to retrieve an existing Booking from the database:

    1. Simply locate the item in the list and
    2. Click to open
    1. Enter the first few characters of either the booking Name or booking Reference and click the corresponding Search icon.
    2. From the Results list returned, click the Booking you want to open.

All three options are straightforward and intuitive.

The following procedure uses the full Booking Search option to demonstrate retrieving an existing Booking.

Retrieve an existing booking

  1. Enter search criteria in any of the search fields to refine your selection.

    NOTE: Don't forget about dates - results are returned within the date ranges set. For more information, see About the Booking Search Fields.

About the Booking Search Fields

  • The capitalisation or case is irrelevant in the Booking header search; 'BROW' will return the same results as 'brow'.
  • The results returned are also filtered based on the default Booking Travel Date From/To and Booking Date Entered From/To fields which display in the Results tab when multiple records are found. These default From/To date fields are controlled by the System INI settings DEF_BKG_TD_FROM_DATE (travel date filter) and DEF_BKG_FIND_FROM_DATE (Date Entered filter).

    NOTE: These INI settings apply to both PCMs and Bookings.

Name From

This field will be empty. Enter a search string - search is done on the Booking name beginning with the entered search string.

Name Contains

As with Name From, this field will be empty. This is a string search facility; i.e. it will find Bookings matching any combination of consecutive characters entered in the field, regardless of where in the Booking name the string occurs.

Agent Reference

Specifying the agent reference will limit the search to bookings with the specific agent reference.

Consultant

Entering a consultant code will limit the search to Bookings for that consultant.

Base Currency

Specifying the base currency will limit the search to Booking with the specific currency selected. A dropdown selection of available currencies will display using the dropdown arrow.

Travel Date From/To

This filter will list only Bookings with a header travel date between the specified dates. The default settings are 1 year prior to system date and 2 years after system date.

Booking Status

Bookings can be filtered by selecting/deselecting the required Booking status code in the Multi-Select List Box.

NOTE:  

  • Multiple search criteria can be used at the same time e.g. search for all Bookings entered this month and travelling over the next two months and starting with the letters “har” for consultant GRB and Agent NZTSYD.
  • The sort order of the resulting list of Bookings can be by any of the columns. The data can be sorted by double-clicking the column heading.

Pax/Service Tab

Pax filters can be used to filter by Pax Filters, Service Filters or a specific Service confirmation number including:

  • Pax Filters - Surname Starts With, Surname Contains, Passport Fields.
  • Service Filters - Supplier, Service Date From and To, Confirmation Contains, Ticket Number, PNR Reference.
  • Service Status (Multi Select List) - Specific service statuses can be checked to return results for the marked statuses.

Results Tab

The results tab can be used to view a list of results, or the search button can be selected. Users can select column titles and column widths unique to their requirements. Please see Appendix 1 - Scroll Column Headings to learn how to amend the column list.